Last Updated: May 25th, 2018
Information We Collect
Information we may collect includes, but is not limited to, your telephone number, Device identifier and hardware information, IP address, browser type and language, cookie information, system type, whether you have enabling software to access certain features, access times, referring website URLs, information about your purchases and other information about your interactions with us.
We also collect information you give us or permit us to access. Information may include, but is not limited to, your name, image, birth date, email and physical address, telephone number, email address, gender, contact lists, social media information and profile, location (GPS) information, activity and performance information, and when necessary, credit card information. By submitting your contact information, you agree to receive e-mail communications and marketing material from Lighthouse.
We store and compile this data and may retain it from those who access the Platform and do not become a member or who voluntarily end their registration or who have their registration revoked. To retain your member status you are required to keep this Provided Information up to date and accurate by informing Lighthouse of any changes to the Provided Information.
How We Use the Information We Collect
The services we provide require the use of your Provided Information. Provided Information will only be used for its intended purpose. By submitting this information, you are giving us permission to use the Provided Information in connection with the services. Any of the information we collect from you may be used in one of the following ways:
- To improve our Platform: we continually strive to improve our Platform offerings based on the information and feedback we receive from you;
- To improve our customer service: your Provided Information helps us to more effectively respond to your customer service requests and support needs. We may also use your Provided Information to improve our marketing and promotional efforts and to improve our services and product offerings;
- To provide you the services: We use your Provided Information to provide you the services offered on the Platform, including, but not limited to: real estate agent and broker recommendations for the purchase, sale, and lease of your commercial property or the purchase of a property or the lease of space for your business, or other real estate needs, including, but not limited to the friends, family, and other contacts you recommend for our services.
- To send periodic emails: We may contact you with service-related announcements from time to time. These include necessary software updates and web portal or website outages among other things. In addition, we may send you additional marketing communications via email text, mail, social networks, or other communication means. You may opt-out of all communications except essential updates.
Sharing of Information
All information collected by Lighthouse is for its own use. By submitting your e-mail address on the Platform you provide your consent and agree to receive e-mail communication from Lighthouse. By registering your e-mail address with our mailing list, you provide your consent and agree to receive e-mail marketing from Lighthouse, affiliates of Lighthouse, or marketing partners of Lighthouse.
Lighthouse allows users to interact with the Platform by submitting information related to real estate sales and purchases. Submitting content to the Platform allows you to share your real estate information with other users. By submitting content, you agree to allow Lighthouse to publish this information on the Platform.
Lighthouse will not publish user e-mail addresses anywhere on our website, print them in our mailings or marketing materials, or otherwise disclose your e-mail address without your consent.
Users, at all times, have the ability and the option to stop receiving e-mail communications from Lighthouse; unsubscribe from our mailing list; or remove their personal information from the Platform by contacting [email protected]
Lighthouse will not sell user information to third parties, except that it retains the right to use third-party analytics tools to track aggregate user statistics for its own use. Lighthouse may share information with marketing partners if Lighthouse determines it will enhance Lighthouse’s ability to serve your commercial real estate needs.
Please note, however, that Lighthouse reserves the right to surrender user information (1) if we believe Lighthouse has been used to commit an unlawful act, (2) if the information is subpoenaed, (3) or if Lighthouse is sold or acquired.
Third Party Links/Websites
Lighthouse may contain links to third-party owned and operated websites. By accessing those links, you understand that you are leaving the Platform and the terms of this Policy will not apply to your activity on other third-party websites. Lighthouse is not responsible for the content, or the privacy and security practices and policies of other third-party websites. Third-party websites may have their own privacy and user security policies. Lighthouse is not responsible for any content on third party websites, or securing or maintaining the privacy of any information they collect or you provide to them.
You can modify or delete your profile within Lighthouse through your account. Your information previously posted may still be publicly viewable. Lighthouse may keep information and content in our backup files and archives. Users who wish not to be contacted by Lighthouse may, at any time, email us at [email protected] to unsubscribe from our services.
Visitors under 13 years of age are not permitted to submit their personal information to the Platform or register for Lighthouse’s services. Lighthouse does not market to children under 13 years of age and does not knowingly solicit or collect information from users who are under 13 years of age.
E-mails and Feedback Information That You Provide
Data Collected to Manage Your Membership
At checkout, we will collect your name, email address, username, and password. This information is used to setup your account for our site. If you are redirected to an offsite payment gateway to complete your payment, we may store this information in a temporary session variable to setup your account when you return to our site.
At checkout, we may also collect your billing address and phone number. This information is used to confirm your credit card. The billing address and phone number are saved by our site to prepopulate the checkout form for future purchases and so we can get in touch with you if needed to discuss your order.
At checkout, we may also collect your credit card number, expiration date, and security code. This information is passed to our payment gateway to process your purchase. The last 4 digits of your credit card number and the expiration date are saved by our site to use for reference and to send you an email if your credit card will expire before the next recurring payment.